Frequently Asked Questions

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Customers

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Getting Started - an onboarding video for the staff of new Belong customers

FAQs

I already have some employee discounts and benefits in place. Can I put them on Belong?
Yes.  Belong allows you to add your own offers to the Belong offers.  

Do I have to sign up for a long contract?
No.   Your subscription is monthly - no long-term contracts are necessary.

Can I manage my group insurance scheme in Belong?
Yes!   Belong can manage complex group insurance schemes, including managing wellness accounts and flexible benefits plans.

How will my employees know that I'm the one getting them these great offers?
Your company logo appears on offers that you create for your team.    We are adding more ways to build a strong association with your company and brand when your employees use Belong.

How long does it take to implement?
You can add your team to Belong in minutes.    There is no software to install, so you won't need a lot of help from your IT team.   You can load in a file with all your employee details. or you can add employees individually.  If you need any assistance, our customer success team is ready to help!

Do I have to buy group insurance to use Belong?  We don't have a group scheme.
You can use the Belong platform whether you have group insurance or not.   If you do have group insurance, and you place your group insurance with Belong, you receive access to the Belong platform absolutely free.